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Compliments and Complaints

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The Maryland Transportation Authority Police appreciate your feedback on both the positive and negative performances of our police officers and civilian employees. The Citizen's Compliment/Complaint Form can be used for both purposes.

Compliments or complaints regarding MDTA Police employees may be made via the link to the Maryland Transportation Authority Police Public Portal form below, by telephone, or in writing to the Commander of the Internal Affairs Unit:

MDTA POLICE ONLINE COMPLIMENTS & COMPLAINTS PUBLIC PORTAL:

Maryland Transportation Authority Police Compliments and Complaints

Complaints Involving MDOT MTA Transit / Commuter Busses / Rail:

Please contact: MDOT MTA (Maryland Transit Administration Police Force - Citizen's Commendation/Complaint Form)

Complaints Involving MDTA EZ Pass:

Please contact: MD EZPass Operations (DriveEzMD Contact/Inquiry/Customer Service page)

ADDITIONAL INFORMATION:

  • Citizens may call the Internal Affairs Unit (IAU) or any Detachment to make their initial complaint:

Internal Affairs Unit

410-295-8143

Headquarters

410-537-7777

BWI/TM Airport Detachment

410-859-7041

Intercounty Connector (ICC) Detachment

410-537-6905

Central Command Detachment

410-537-1200

Lane (Bay) Bridge Detachment                              

410-295-8146

Commercial Vehicle Safety Unit

410-537-1132

Port of Baltimore Detachment

410-633-1130

Harry W. Nice Bridge Detachment

410-537-6800

Thomas J. Hatem Bridge Detachment

410-537-1147

  • Citizens may also make their compliments / complaints in writing to the following address:

    • ATTN: Commander of Internal Affairs
      MDTA Police Internal Affairs Unit
      4330 Broening Hwy
      Baltimore, MD 21222

  • Pursuant to Maryland Public Safety Article Title 3 Section 3-104, a complaint against a law enforcement officer that alleges brutality in the execution of the law enforcement officer's duties must be signed and sworn to, under penalty of perjury, within 366 days after the alleged brutality.

  • False accusations or statements which cause an investigation may lead to civil and criminal actions.

  • The investigator to which the case has been assigned will contact the complainant.
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Public Calendar

Jul 19

DriveEzMD Team - Iron Birds Game (Top Gun Night/Giveaway)

7 PM

873 Long Dr, Aberdeen, MD 21001

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

7pm to 9pm

Jul 25

MDTA Board Meeting - July 25, 2024

9 AM

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.

Jul 26

DriveEzMD Team - Orioles Game at Camden Yards

7 PM

333 W Camden St, Baltimore, MD 21201

Bucket Hat Day

7pm – 9pm

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

E-ZPass Pig With O's Bird