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Compliments and Complaints

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The Maryland Transportation Authority Police appreciate your feedback on both the positive and negative performances of our police officers and civilian employees. The Citizen's Compliment/Complaint Form can be used for both purposes.

Compliments or complaints regarding MDTA Police employees may be made via the link to the Maryland Transportation Authority Police Public Portal form below, by telephone, or in writing to the Commander of the Internal Affairs Unit:

MDTA POLICE ONLINE COMPLIMENTS & COMPLAINTS PUBLIC PORTAL:

Maryland Transportation Authority Police Compliments and Complaints

Complaints Involving MDOT MTA Transit / Commuter Busses / Rail:

Please contact: MDOT MTA (Maryland Transit Administration Police Force - Citizen's Commendation/Complaint Form)

Complaints Involving MDTA EZ Pass:

Please contact: MD EZPass Operations (DriveEzMD Contact/Inquiry/Customer Service page)

ADDITIONAL INFORMATION:

  • Citizens may call the Internal Affairs Unit (IAU) or any Detachment to make their initial complaint:

Internal Affairs Unit

410-295-8143

Headquarters

410-537-7777

BWI/TM Airport Detachment

410-859-7041

Intercounty Connector (ICC) Detachment

410-537-6905

Central Command Detachment

410-537-1200

Lane (Bay) Bridge Detachment                              

410-295-8146

Commercial Vehicle Safety Unit

410-537-1132

Port of Baltimore Detachment

410-633-1130

Harry W. Nice Bridge Detachment

410-537-6800

Thomas J. Hatem Bridge Detachment

410-537-1147

  • Citizens may also make their compliments / complaints in writing to the following address:

    • ATTN: Commander of Internal Affairs
      MDTA Police Internal Affairs Unit
      4330 Broening Hwy
      Baltimore, MD 21222

  • Pursuant to Maryland Public Safety Article Title 3 Section 3-104, a complaint against a law enforcement officer that alleges brutality in the execution of the law enforcement officer's duties must be signed and sworn to, under penalty of perjury, within 366 days after the alleged brutality.

  • False accusations or statements which cause an investigation may lead to civil and criminal actions.

  • The investigator to which the case has been assigned will contact the complainant.
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Public Calendar

Oct 10

Finance and Administration Committee Meeting - October 10, 2024

9 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Oct 16

MDOT Engineering Positions Career Event at MDOT SHA

10 AM

Baltimore City HQ building
707 N. Calvert Street

We're hiring!

The SHA is hosting a career event for engineering positions throughout MDOT, including the MDTA, on October 16th from 10am to 3pm at its Baltimore City HQ building (707 N. Calvert Street).

Follow link to preregister.

Oct 31

MDTA Board Meeting - October 31, 2024

9 AM

Livestream

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.