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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

May 17

Olney Farmers Market

9:00 AM

2801 Olney Sandy Spring Rd, Olney, MD 20832

Stop by the DriveEzMD Outreach Team at the Olney Farmers Market! Stop by our table to get your E-ZPass questions answered, pick up helpful information, and win giveaway items while you enjoy local vendors and fresh finds.

May 23

North Point Flea Market

7:00 AM

2401 North Point Blvd., Dundalk, MD  21222

The DriveEzMD Outreach Team will be at the North Point Flea Market with games, promotional items, and answers to your E-ZPass account questions!

May 24

North Point Flea Market

7:00 AM

2401 North Point Blvd., Dundalk, MD  21222

The DriveEzMD Outreach Team will be at the North Point Flea Market with games, promotional items, and answers to your E-ZPass account questions!
7:00am-3:00pm