FOR IMMEDIATE RELEASE
Oct. 16, 2018
** FINAL UPDATE **
E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM
BACK IN SERVICE
BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service. The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.
Intermittent issues with the website and IVR began on Friday, Oct. 12. As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments.
The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.
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