FOR IMMEDIATE RELEASE
Oct. 15, 2018
E-ZPASS MARYLAND WEBSITE, CALL CENTER AND
INTERACTIVE VOICE RESPONSE SYSTEM DOWN
BALTIMORE, MD – The E-ZPass Maryland website (ezpassmd.com), Call Center and Interactive Voice Response (IVR) phone system (1-888-321-6824) are currently down and not operational. Staff continues to work on resolving the technical issues and apologizes to its customers for the inconvenience.
Intermittent issues with the website and IVR began on Friday, Oct. 12. As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments.
The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.
Updates will continue to be provided via the Maryland Transportation Authority’s (MDTA) website mdta.maryland.gov and Twitter at /TheMDTA.
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