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Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

Update to Face Covering Protocols at E-ZPass® Maryland Customer Service Centers and at Maryland I-95 Travel Plazas

Submitted by Tamory Winfield on

In accordance with Governor Larry Hogan’s announcement on Friday, May 14, face coverings are no longer required in E-ZPass Maryland Customer Service Centers or in the Maryland House and Chesapeake House travel plazas on I-95. While face coverings are no longer required within state owned or leased buildings for employees or visitors, they are still recommended for those who are unvaccinated against COVID-19. In addition, all visitors may continue to wear a face covering if they desire.

Customer Service Centers located at MDOT Motor Vehicle Administration (MVA) branches are open by appointment only. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Representatives are available 8:30 a.m. to 4:30 p.m. Monday through Friday to schedule appointments.

All Customer Service Centers remain open for in-person transactions Monday-Friday from 8:30 a.m. to 4:30 p.m. without needing an appointment. Temporary extended hours are available on Saturdays from 8 a.m. to 12 noon and Thursdays from 8:30 a.m. to 6:30 p.m. Visitors will still be asked health screening questions prior to entering any Customer Service Center.

The #DriveEzMD Customer Service Call Center (1-888-321-6824) is open for customer assistance on Saturdays from 8 a.m. to 2 p.m. The Monday-Friday hours are from 7 a.m. to 8 p.m. In addition, there is also a live chat feature available at www.DriveEzMD.com.

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Public Calendar

Apr 30

MDTA Board Meeting

9:00 AM

Livestream

9 AM

Livestream

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.

Apr 30

2026 Spring Baltimore Port Alliance Hiring & Career Expo

10:30 AM

7200 Sollers Point Rd, Baltimore, MD 21222

10:30 am – 1:30 pm

 

Job Seeker Registration Link

May 02

Towsontown Spring Festival

10:00 AM

Towson Circle
400 Washington Avenue, Towson, Maryland 21204

Join DriveEzMD at the Towson Town Spring Festival! Stop by our table to get all your E-ZPass account questions answered, from account updates to transponder tips. While you’re there, explore a wide variety of vendors, activities, and springtime fun for everyone.
10:00am-8:00pm