Skip to main content
MDTA Home

Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

HATEM BRIDGE E-ZPASS® CUSTOMER SERVICE CENTER CLOSED THROUGH SUMMER 2021

HATEM BRIDGE E-ZPASS® CUSTOMER SERVICE CENTER CLOSED THROUGH SUMMER 2021

 

The Thomas J. Hatem Memorial Bridge (US 40) E-ZPass® Maryland Customer Service Center has been closed to accommodate construction and maintenance projects/equipment at the bridge facility. Customers are encouraged to use the JFK Memorial Highway (I-95) Customer Service Center while the Hatem Bridge location is closed. We thank our valued customers for their understanding.

For a full list of center locations at Maryland toll facilities and their operating hours, click here.

As a reminder, service centers are operating at limited capacity to help limit the spread of COVID-19. In addition to limiting capacity to reduce foot traffic and the number of customers in centers at one time, the MDTA has procedures in place to protect customers and staff, including:

  • Face coverings: MDTA customer service representatives and all customers are  required to wear face coverings while in Customer Service Centers. Customers also will be asked a series of screening questions in order to enter a center. Anyone who is experiencing flu-like symptoms or who has recently been exposed to someone with symptoms should postpone their visit.
  • Safeguard dividers: The MDTA has installed plexiglass dividers at each station to protect customers and staff during transactions.
  • Social distancing: All Marylanders are advised to practice social distancing to prevent the spread of COVID-19. Social distancing procedures are in effect at all Customer Service Centers, including ground/floor stickers to mark safe and proper distances of six feet.
  • Workstation cleanings: Workstations are cleaned and wiped down between each customer visit. The MDTA is asking customers for their patience during the cleanings.

Customers are encouraged to take advantage of the many E-ZPass® services that can be completed 24/7 from the comfort and safety of home by visiting ezpassmd.com or calling 1-888-321-6824 (711 for MD Relay). To speak with a representative, call the toll-free line between 7 a.m. and 6 p.m. Monday through Friday. We appreciate customers’ patience, as service may take longer than usual during the state of emergency.

Blog Category

Keywords

Blog Calendar

WAS THIS PAGE HELPFUL?

Public Calendar

Dec 08

Finance Committee Meeting - Dec. 8, 2022

9 AM

Virtual Teams Meeting

This public meeting is livestreamed and archived on the Finance Committee Meeting Homepage. The Finance Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda and minutes.

Dec 15

MDTA Board Meeting Dec. 15, 2022

9 AM

Livestream

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.