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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

Nov 23

Ravens Walk

10 AM

M&T Bank Stadium
1101 Russell Street, Baltimore, MD 21230

Catch the DriveEzMD Outreach Team at Ravens Walk before the game, where you can score free giveaways, get E-ZPass tips and show your purple pride with fellow fans!

10:00am - 1:00pm

Nov 25

MDTA Board Meeting - November 25, 2025

9 AM

Livestream

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.

Nov 29

North Point Flea Plaza Market

7 PM

North Point Plaza
2401 North Point Blvd., Dundalk, MD  21222

The DriveEzMD Outreach Team will be at the North Point Flea Market with games, promotional items, and answers to your E-ZPass account questions!

7:00am – 3:00pm