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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

Jan 15

Finance and Administration Committee Meeting

9 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Jan 16

Monster Jam at CFG Bank Arena

7 PM

CFG Bank Arena
201 W Baltimore St, Baltimore, MD 21201

Stop by and visit the DriveEzMD Outreach Team at Monster Jam at CFG Bank Arena! We’ll be there to help answer your E-ZPass questions, share useful information, and connect with fans before the action kicks off.

Jan 17

Girls Who Walk Baltimore

8 AM

TBD

Come out and say hello to the DriveEzMD Outreach Team at Girls Who Walk Baltimore! We’ll be on-site to answer all your E-ZPass questions, share helpful resources, and connect before or after the walk at this monthly women’s walking event.