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** FINAL UPDATE ** E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM BACK IN SERVICE

Submitted by Tamory Winfield on

FOR IMMEDIATE RELEASE

Oct. 16, 2018

 

 

** FINAL UPDATE **

 

E-ZPASS MARYLAND CALL CENTER, WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM

BACK IN SERVICE

 

 

BALTIMORE, MD – The E-ZPass Maryland Call Center, website and Interactive Voice Response (IVR) system are now operational and back in service.  The Maryland Transportation Authority (MDTA) thanks its customers for their patience during the service disruption.

 

Intermittent issues with the website and IVR began on Friday, Oct. 12.  As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments. 

 

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.

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Public Calendar

Oct 17

North Point Flea Plaza Market

7:00 AM

North Point Plaza
2401 North Point Blvd., Dundalk, MD 21222

The DriveEzMD Outreach Team will be at the North Point Flea Market with games, promotional items, and answers to your E-ZPass account questions!

Oct 17

Truck or Treat – Meet Maryland’s Highway Heroes Event

10:00 AM

SHA Hanover
7491 Connely Drive, Building #1
Hanover, Maryland 21076

Come out for Trunk or Treat and Touch a Truck, where you can enjoy some Halloween fun, check out some awesome vehicles, and meet Maryland’s highway heroes! Bring the family, grab some treats, and make sure to stop by the DriveEzMD booth while you’re there!

Oct 18

North Point Flea Plaza Market

7:30 AM

2401 North Point Blvd
Dundalk, MD  21222

The DriveEzMD Outreach Team will be at the North Point Flea Market with games, promotional items, and answers to your E-ZPass account questions!