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Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

Update to Face Covering Protocols at E-ZPass® Maryland Customer Service Centers and at Maryland I-95 Travel Plazas

Submitted by Tamory Winfield on

In accordance with Governor Larry Hogan’s announcement on Friday, May 14, face coverings are no longer required in E-ZPass Maryland Customer Service Centers or in the Maryland House and Chesapeake House travel plazas on I-95. While face coverings are no longer required within state owned or leased buildings for employees or visitors, they are still recommended for those who are unvaccinated against COVID-19. In addition, all visitors may continue to wear a face covering if they desire.

Customer Service Centers located at MDOT Motor Vehicle Administration (MVA) branches are open by appointment only. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Representatives are available 8:30 a.m. to 4:30 p.m. Monday through Friday to schedule appointments.

All Customer Service Centers remain open for in-person transactions Monday-Friday from 8:30 a.m. to 4:30 p.m. without needing an appointment. Temporary extended hours are available on Saturdays from 8 a.m. to 12 noon and Thursdays from 8:30 a.m. to 6:30 p.m. Visitors will still be asked health screening questions prior to entering any Customer Service Center.

The #DriveEzMD Customer Service Call Center (1-888-321-6824) is open for customer assistance on Saturdays from 8 a.m. to 2 p.m. The Monday-Friday hours are from 7 a.m. to 8 p.m. In addition, there is also a live chat feature available at www.DriveEzMD.com.

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Public Calendar

Oct 08

Finance and Administration Committee Meeting

9:00 AM

Livestream

This public meeting is livestreamed and archived on the Finance and Administration Committee Meeting Homepage. The Finance and Administration Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Oct 10

Parkville Carney Festival

10:00 AM

St. Ursula Church
8801 Harford Rd, Parkville, MD 21234

Join us at the Parkville Carney Festival to explore local vendors, enjoy live entertainment, and chat with the DriveEzMD team about how E-ZPass can save you time and money.

Oct 10

Community Resource Tailgate at Chesapeake High School

11:00 AM

Chesapeake High School – STEM Academy
1801 Turkey Point Rd, Essex, MD 21221

Kick off a great day at Chesapeake High School! Join us for the Community Tailgate Resource Tables, where you can connect with local organizations, discover helpful resources, enjoy fun activities, and win prizes. Don’t forget to stop by the E-ZPass booth and say hello!