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Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

Update to Face Covering Protocols at E-ZPass® Maryland Customer Service Centers and at Maryland I-95 Travel Plazas

Submitted by Tamory Winfield on

In accordance with Governor Larry Hogan’s announcement on Friday, May 14, face coverings are no longer required in E-ZPass Maryland Customer Service Centers or in the Maryland House and Chesapeake House travel plazas on I-95. While face coverings are no longer required within state owned or leased buildings for employees or visitors, they are still recommended for those who are unvaccinated against COVID-19. In addition, all visitors may continue to wear a face covering if they desire.

Customer Service Centers located at MDOT Motor Vehicle Administration (MVA) branches are open by appointment only. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Representatives are available 8:30 a.m. to 4:30 p.m. Monday through Friday to schedule appointments.

All Customer Service Centers remain open for in-person transactions Monday-Friday from 8:30 a.m. to 4:30 p.m. without needing an appointment. Temporary extended hours are available on Saturdays from 8 a.m. to 12 noon and Thursdays from 8:30 a.m. to 6:30 p.m. Visitors will still be asked health screening questions prior to entering any Customer Service Center.

The #DriveEzMD Customer Service Call Center (1-888-321-6824) is open for customer assistance on Saturdays from 8 a.m. to 2 p.m. The Monday-Friday hours are from 7 a.m. to 8 p.m. In addition, there is also a live chat feature available at www.DriveEzMD.com.

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Public Calendar

Jun 15

WWE Monday Night Raw

7:00 PM

201 W Baltimore St,
Baltimore, MD 21201

Stop by and visit the DriveEzMD Outreach Team before Monday Night Raw! We’ll be there to help answer your E-ZPass questions, share useful information, and have fun freebies!

Jun 20

Perry Hall/White Marsh Town Fair

10:00 AM

4601 Block of Ebenezer Road in Nottingham, MD 21236

Join DriveEzMD at the Perry Hall/White Marsh Town Fair event for an evening of family fun, community engagement, and great local activities! Enjoy food, family-friendly entertainment, and stop by the DriveEzMD booth for games, giveaways, and assistance with E-ZPass.

Jun 21

Iron Birds

2:00 PM

873 Long Dr,
Aberdeen, MD 21001

DriveEzMD is heading to Ripken Stadium for an evening with the Aberdeen IronBirds! Stop by our booth for games, giveaways, and assistance with any E-ZPass questions. Whether you’re catching the game with family and friends or visiting the stadium for the first time, be sure to swing by and connect with the DriveEzMD team throughout the event.