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Update to Face Covering Protocols at E-ZPass® Maryland Customer Service Centers and at Maryland I-95 Travel Plazas

In accordance with Governor Larry Hogan’s announcement on Friday, May 14, face coverings are no longer required in E-ZPass Maryland Customer Service Centers or in the Maryland House and Chesapeake House travel plazas on I-95. While face coverings are no longer required within state owned or leased buildings for employees or visitors, they are still recommended for those who are unvaccinated against COVID-19. In addition, all visitors may continue to wear a face covering if they desire.

Customer Service Centers located at MDOT Motor Vehicle Administration (MVA) branches are open by appointment only. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Representatives are available 8:30 a.m. to 4:30 p.m. Monday through Friday to schedule appointments.

All Customer Service Centers remain open for in-person transactions Monday-Friday from 8:30 a.m. to 4:30 p.m. without needing an appointment. Temporary extended hours are available on Saturdays from 8 a.m. to 12 noon and Thursdays from 8:30 a.m. to 6:30 p.m. Visitors will still be asked health screening questions prior to entering any Customer Service Center.

The #DriveEzMD Customer Service Call Center (1-888-321-6824) is open for customer assistance on Saturdays from 8 a.m. to 2 p.m. The Monday-Friday hours are from 7 a.m. to 8 p.m. In addition, there is also a live chat feature available at

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Public Calendar

Dec 07

Finance Committee Meeting - December 7, 2023

9 AM

Virtual Public Meeting

This public meeting is livestreamed and archived on the Finance Committee Meeting Homepage. The Finance Committee Meeting homepage also provides access to the virtual meeting, schedule, agenda, materials and minutes.

Dec 10

DriveEzMD Team - Ravens Game at M&T Stadium

10 AM

M&T Stadium
1101 Russell Street
Between Lots B&C
Baltimore MD 21230

Our DriveEzMD Team is in your community! Come talk with us about everything tolling – E-ZPass, Pay-By-Plate & Video Tolling. Pick up an E-ZPass On the Go and save up to 77% on your toll trips.

Ravens VS Rams
10AM – 1PM

Ravens Mascot

Dec 14

MDTA Board Meeting - December 14, 2023

9 AM


This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.