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Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

Update to Face Covering Protocols at E-ZPass® Maryland Customer Service Centers and at Maryland I-95 Travel Plazas

Submitted by Tamory Winfield on

In accordance with Governor Larry Hogan’s announcement on Friday, May 14, face coverings are no longer required in E-ZPass Maryland Customer Service Centers or in the Maryland House and Chesapeake House travel plazas on I-95. While face coverings are no longer required within state owned or leased buildings for employees or visitors, they are still recommended for those who are unvaccinated against COVID-19. In addition, all visitors may continue to wear a face covering if they desire.

Customer Service Centers located at MDOT Motor Vehicle Administration (MVA) branches are open by appointment only. All customers must schedule an appointment to visit an E-ZPass Customer Service Center in these MDOT MVA locations by calling 410-537-8400. Representatives are available 8:30 a.m. to 4:30 p.m. Monday through Friday to schedule appointments.

All Customer Service Centers remain open for in-person transactions Monday-Friday from 8:30 a.m. to 4:30 p.m. without needing an appointment. Temporary extended hours are available on Saturdays from 8 a.m. to 12 noon and Thursdays from 8:30 a.m. to 6:30 p.m. Visitors will still be asked health screening questions prior to entering any Customer Service Center.

The #DriveEzMD Customer Service Call Center (1-888-321-6824) is open for customer assistance on Saturdays from 8 a.m. to 2 p.m. The Monday-Friday hours are from 7 a.m. to 8 p.m. In addition, there is also a live chat feature available at www.DriveEzMD.com.

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Public Calendar

Aug 15

DriveEzMD Team - Katy Perry at CFG Arena

6 PM

CFG Arena
201 W Baltimore St
Baltimore, MD 21201

DriveEzMD Outreach team will be at CFG Bank Arena providing information, promotional materials and selling transponders on-site. Stop by to learn how DriveEzMD can make your travel more convenient and cost effective.

6:00pm – 9:00pm

Aug 21

DriveEzMD Team - Marland State Fair

5 PM

Maryland State Fairgrounds
2200 York Rd
Lutherville Timonium, MD 21093

The DriveEzMD Outreach team will be on-site at the MD State Fair. Swing by to speak to knowledgeable staff, pickup promotional materials, and purchase transponders. 

5:00pm – 9:00pm

Aug 22

DriveEzMD Team - Marland State Fair

9 AM

Maryland State Fairgrounds
2200 York Rd
Lutherville Timonium, MD 21093

The DriveEzMD outreach team will be on-site at the MD State Fair. Swing by to speak to knowledgeable staff, pickup promotional materials, and purchase transponders.

9:00 am – 9:00pm