Skip to main content
Home

STAY INFORMED

Sign up for updates and alerts from the Maryland Transportation Authority.

 

Stay Informed

Sign up for updates and alerts from the Maryland Transportation Authority

E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM REMAIN DOWN

Submitted by Eric Willison on

FOR IMMEDIATE RELEASE

Oct. 15, 2018

Contact: Division of Communications

410-537-1017

** 3 p.m. UPDATE **

CALL CENTER OPERATIONAL


E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM REMAIN DOWN

BALTIMORE, MD – The E-ZPass Maryland Call Center is operational. Customers may call 1-888-321-6824 to reach a customer-service representative. Please note that customers may experience queueing due to high call volumes. The Call Center will remain open until 6 p.m.

The website (ezpassmd.com) and Interactive Voice Response (IVR) system remain down and are not operational. Staff continues to work on resolving the technical issues and apologizes to its customers for the inconvenience.

Intermittent issues with the website and IVR began on Friday, Oct. 12. As such, no civil penalties will be assessed from Friday, Oct. 12, through Wednesday, Oct. 17, to customers attempting to make Notice of Toll Due payments.

The E-ZPass Maryland system was not breached, and customer accounts and data have not been compromised.



If any updates become available during the evening/overnight hours, we will post to our website at mdta.maryland.gov and Twitter at /TheMDTA.

Blog Category

Blog Calendar

WAS THIS PAGE HELPFUL?

Public Calendar

Jul 31

MDTA Board Meeting - July 31, 2025

9 AM

Livestream

This public meeting is livestreamed and archived on the MDTA Board Meeting Homepage. The MDTA Board Meeting homepage also provides access to the meeting schedule, materials, agenda and minutes.

Aug 02

DriveEzMD Team - Ravens Training Camp

11 AM

Under Armor Training Facility
1 Winning Drive
Owings Mills, MD 21117

Join our team and watch the Ravens practice at their Under Armor Training Facility. Stop by to get all your questions answered and learn how DriveEzMD can help you save time and money on Maryland Tolls!

11:00am – 3:00pm

Aug 03

DriveEzMD Team - Ravens Training Camp Stadium Practice

3 PM

M&T Bank Stadium
1101 Russell Street
Baltimore, MD 21230

Join our team and watch the Ravens practice at M&T Bank Stadium! Stop by to get all your questions answered and learn how DriveEzMD can help you save time and money on Maryland Tolls!

3:00pm – 7:00pm